Contact Us
Get in touch with our support team.
We typically respond within 1–3 business days.
联系我们
联系我们的支持团队。
我们通常在 1–3 个工作日内回复。
Privacy Policy
We collect only what is necessary to deliver, maintain, and enhance our service.
1. PERSONAL INFORMATION WE COLLECT
1.1 AI & Cloud Processing DataWhen you use AI features, we process the media you select:
- What is processed — Only items you actively select are uploaded and used strictly to generate the specific AI effect requested.
- No biometric profiling — We do not build, collect, or store biometric facial templates, raw facial feature vectors, or persistent facial identifiers.
- No secondary use — Uploaded media is never used for advertising, user profiling, or AI model pre-training without your explicit consent.
- Immediate deletion — The original image/video is automatically and permanently deleted from our servers as soon as the generation result is returned.
- Proprietary infrastructure — All AI capabilities run on our own proprietary models on private infrastructure; content is not forwarded to any third-party AI API or external cloud model.
1.2 Usage & Device InformationWe collect unique device identifier (UUID), OS version, device model, mobile network info, IP address, access logs, and interaction history within the app. This data is tied only to an anonymous device identifier and does not identify individuals.
2. HOW WE USE YOUR INFORMATION
- Core Functionality — Deliver AI-powered image and video effects.
- Customer Support — Respond to your inquiries and resolve technical issues.
- Security & Safety — Detect and prevent fraud, abuse, and prohibited content.
- Service Improvement — Optimize AI models and enhance app features.
3. DEVICE PERMISSIONS
- Photos — Select and edit media.
- Camera — Capture content for AI processing.
- Tracking (IDFA) — Personalized experience; explicit consent required.
- Notifications — Alert when AI generation is complete.
4. THIRD-PARTY DISCLOSURE & DATA TRANSFER
We do not sell your personal data. We may share data with trusted providers (e.g. AWS) under confidentiality agreements. We do not share data with third parties for marketing. We may disclose data if required by law. International transfers meet security standards.
5. DATA SECURITY & RETENTION
Original media is deleted immediately post-processing. We use industry-standard end-to-end encryption in transit.
6. CHILDREN'S PRIVACY
Whoosh is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
7. CONTACT
For privacy questions, contact us at feedback@aiwhoosh.net
隐私政策
我们仅收集提供、维护和增强服务所必需的信息。
1. 我们收集的个人信息
1.1 AI 与云处理数据当您使用 AI 功能时,我们会处理您选择的媒体:
- 处理内容 — 仅上传您主动选择的项目,严格用于生成您请求的特定 AI 效果。
- 无生物识别分析 — 我们不构建、收集或存储生物识别面部模板、原始面部特征向量或持久性面部标识符。
- 无二次使用 — 未经您明确同意,上传的媒体不会用于广告、用户画像或 AI 模型预训练。
- 即时删除 — 生成结果返回后,原始图像/视频会立即从我们的服务器上自动永久删除。
- 专有基础设施 — 所有 AI 功能在我们自己的专有模型和私有基础设施上运行;内容不会转发到任何第三方 AI API 或外部云模型。
1.2 使用与设备信息我们收集唯一设备标识符 (UUID)、操作系统版本、设备型号、移动网络信息、IP 地址、访问日志和应用内交互历史。此数据仅与匿名设备标识符关联,不会识别个人身份。
2. 我们如何使用您的信息
- 核心功能 — 提供 AI 驱动的图像和视频效果。
- 客户支持 — 回应您的咨询并解决技术问题。
- 安全与保护 — 检测和防止欺诈、滥用和禁止内容。
- 服务改进 — 优化 AI 模型并增强应用功能。
3. 设备权限
- 照片 — 选择和编辑媒体。
- 相机 — 捕获内容进行 AI 处理。
- 跟踪 (IDFA) — 个性化体验;需要明确同意。
- 通知 — AI 生成完成时提醒。
4. 第三方披露与数据传输
我们不出售您的个人数据。我们可能与受保密协议约束的可信提供商(如 AWS)共享数据。我们不与第三方共享数据用于营销。如法律要求,我们可能披露数据。国际传输符合安全标准。
5. 数据安全与保留
原始媒体在处理后立即删除。我们在传输过程中使用行业标准的端到端加密。
6. 儿童隐私
Whoosh 不适用于 13 岁以下的用户。我们不会故意收集 13 岁以下儿童的个人信息。如果我们发现 13 岁以下儿童向我们提供了个人信息,我们将立即删除。
7. 联系方式
如有隐私问题,请联系 feedback@aiwhoosh.net
Terms of Service
By using Whoosh, you agree to these terms.
1. ACCEPTANCE OF TERMS
You must be at least 13 years old (or the minimum legal age in your jurisdiction) to use Whoosh. By using the app, you confirm that you have the legal capacity to enter into this agreement.
2. GENERATIVE AI (AIGC) PROVISIONS
2.1 Input ResponsibilityYou are solely responsible for your input. You must have rights to submitted content and must not infringe third-party rights.
2.2 Output NatureAI output may not be unique across users. We do not guarantee accuracy or appropriateness of AI-generated content.
2.3 AI Labeling & WatermarkingIn compliance with digital content regulations, Whoosh may embed digital watermarks or "AI-Generated" metadata. Circumventing or removing these identifiers is prohibited.
3. INTELLECTUAL PROPERTY
You retain ownership of original input. You grant Whoosh a worldwide, non-exclusive, royalty-free license to process input solely for service delivery. Output rights are transferred to you upon generation for personal or commercial use (subject to subscription tier). All app UI/UX, proprietary AI models, filters, templates, and music are owned by the developer and protected by copyright.
4. APPLE APP STORE SUBSCRIPTIONS & PAYMENTS
Subscriptions are billed via your Apple ID. Prices are subject to change with notice. Auto-renewal occurs unless cancelled ≥24 hours before the period ends. Refunds are handled via Apple Support. Compute credits may expire at the end of the billing cycle.
5. PROHIBITED CONDUCT
You may not create deepfakes or non-consensual intimate imagery; create illegal content (CSAM, extreme violence, hate speech); reverse engineer AI model weights or architecture; or represent AI output as real human-captured content for fraud.
6. PRIVACY & DATA SECURITY
Your privacy is governed by our Privacy Policy. On-device processing via device NPU is used where possible. Cloud processing uses encryption in transit and deletion after task completion.
7. LIMITATION OF LIABILITY
We are not liable for indirect, incidental, or consequential damages including AI "hallucinations" in output or data loss.
8. SERVICE MODIFICATIONS
Whoosh may modify terms or features as AI regulations evolve. Continued use constitutes acceptance of changes.
9. GOVERNING LAW
These terms are governed by applicable laws, without regard to conflict of law principles.
10. CONTACT
For questions about these terms, contact feedback@aiwhoosh.net
服务条款
使用 Whoosh 即表示您同意这些条款。
1. 条款的接受
您必须年满 13 岁(或您所在司法管辖区的最低法定年龄)才能使用 Whoosh。使用本应用即表示您确认具有订立本协议的法律行为能力。
2. 生成式 AI (AIGC) 条款
2.1 输入责任您对您的输入内容负全部责任。您必须拥有提交内容的权利,且不得侵犯第三方权利。
2.2 输出性质AI 输出在不同用户间可能不唯一。我们不保证 AI 生成内容的准确性或适当性。
2.3 AI 标签与水印为符合数字内容法规,Whoosh 可能嵌入数字水印或"AI 生成"元数据。规避或删除这些标识符是被禁止的。
3. 知识产权
您保留原始输入的所有权。您授予 Whoosh 全球性、非独占、免版税的许可,仅用于服务交付处理输入。生成后的输出权利转移给您用于个人或商业用途(取决于订阅等级)。所有应用 UI/UX、专有 AI 模型、滤镜、模板和音乐均由开发者拥有并受版权保护。
4. APPLE APP STORE 订阅与付款
订阅通过您的 Apple ID 计费。价格可能变更并提前通知。除非在周期结束前 ≥24 小时取消,否则将自动续订。退款通过 Apple 支持处理。计算积分可能在计费周期结束时过期。
5. 禁止行为
您不得创建深度伪造或未经同意的亲密图像;创建非法内容(CSAM、极端暴力、仇恨言论);逆向工程 AI 模型权重或架构;或将 AI 输出伪装为真实人类捕获的内容用于欺诈。
6. 隐私与数据安全
您的隐私受我们的隐私政策管辖。在可能的情况下通过设备 NPU 进行设备端处理。云处理使用传输加密并在任务完成后删除数据。
7. 责任限制
我们不对间接、附带或后果性损害负责,包括输出中的 AI "幻觉"或数据丢失。
8. 服务修改
随着 AI 法规的演变,Whoosh 可能修改条款或功能。继续使用即表示接受变更。
9. 适用法律
这些条款受适用法律管辖,不考虑法律冲突原则。
10. 联系方式
有关这些条款的问题,请联系 feedback@aiwhoosh.net
Subscription Terms
VIP membership provides access to premium features.
1. SERVICE OVERVIEW
Whoosh offers VIP membership tiers with payment via iTunes Account.
2. AUTO-RENEWAL
Your subscription automatically renews unless cancelled at least 24 hours before the end of the current period. Your account will be charged within 24 hours prior to the end of the current period.
3. HOW TO CANCEL
Open Settings → tap your Apple ID → Subscriptions → find Whoosh in the Active list → Cancel Subscription. If you don't see a Cancel button, your subscription has already been cancelled and won't renew.
4. REFUND POLICY
The developer cannot process refunds. For subscription and payment questions, visit reportaproblem.apple.com
5. FREE TRIAL
Any unused portion of a free trial is forfeited upon purchase. To avoid charges, cancel at least 24 hours before the trial ends.
6. CONTACT
For subscription support, contact feedback@aiwhoosh.net
订阅条款
VIP 会员提供高级功能访问权限。
1. 服务概述
Whoosh 提供 VIP 会员等级,通过 iTunes 账户付款。
2. 自动续订
除非在当前周期结束前至少 24 小时取消,否则您的订阅将自动续订。您的账户将在当前周期结束前 24 小时内扣费。
3. 如何取消
打开设置 → 点击您的 Apple ID → 订阅 → 在"有效"列表中找到 Whoosh → 取消订阅。如果您没有看到取消按钮,说明您的订阅已被取消且不会续订。
4. 退款政策
开发者无法处理退款。有关订阅和付款问题,请访问 reportaproblem.apple.com
5. 免费试用
购买后,免费试用的任何未使用部分将被没收。为避免扣费,请在试用结束前至少 24 小时取消。
6. 联系方式
如需订阅支持,请联系 feedback@aiwhoosh.net